We aim to provide you with the best possible shopping experience, including seamless and efficient shipping services. Please take a moment to review our shipping policy.
PROCESSING TIME
- Orders are typically processed within 1–2 business days after payment confirmation.
SHIPPING RATES
- We offer free shipping on all orders across India.
DOMESTIC SHIPPING (Within India)
- Orders typically arrive within 4–10 business days.
INTERNATIONAL SHIPPING
- We currently do not offer international shipping.
ORDER TRACKING
- Once your order has been shipped, you will receive a shipping confirmation email and WhatsApp message with a tracking number.
- You can track your shipment using the tracking number on the carrier’s tracking page.
DELIVERY ISSUES
- In the rare event of a lost or damaged shipment, please contact our customer service team immediately at +91 92700 32834.
- We will coordinate with the carrier to resolve the issue and ensure timely delivery.
CHANGE OF ADDRESS
- If you need to modify the shipping address before your order is processed, please contact our customer service team as soon as possible.
- Once an order has been processed, address modifications may not be possible.
RETURN TO ORIGIN (RTO)
- Orders returned due to incorrect/incomplete address, wrong or unreachable phone number, customer unavailability, unsuccessful delivery attempts, or non-acceptance of the package will be treated as Return to Origin (RTO).
- In such cases, forward and return logistics charges will be adjusted against the order value.
QUESTIONS & SUPPORTIf you have any questions or concerns about our shipping policy or your order, please contact us anytime:
Call: +91 92700 32834
Mail: swissparfum2026@gmail.com
We're always here to help!